Privacy policy.

Last Updated: October 2025

1. Introduction

Lustra Consulting, LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, booking forms, and payment systems.

By visiting our website or scheduling services, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

  • Personal Identifiers: Name, email address, phone number, physical address.

  • Service Information: Vehicle details, appointment notes, and photographs (including before-and-after images).

  • Payment Information: Processed securely through Square; we do not store card numbers.

  • Digital Data: IP address, device data, cookies, and analytics from Google Ads and Nextdoor Ads.

  • Communications: Messages sent through our contact forms or via Brevo (email marketing).

3. How We Use Your Information

We use collected data to:

  • Schedule and perform detailing and decluttering services;

  • Process and confirm payments;

  • Send service updates, reminders, or marketing communications (with your consent);

  • Improve website performance, advertising relevance, and customer experience;

  • Comply with legal obligations or enforce company policies.

4. Data Sharing and Disclosure

We do not sell personal information. We may share limited data with:

  • Square: For secure payment processing;

  • Brevo: For client communications and marketing campaigns;

  • Google and Nextdoor: For analytics and advertising;

  • Service Providers: As needed to maintain website or scheduling tools;

  • Legal Authorities: If required by law or to protect company rights.

5. Cookies and Analytics

Our site may use cookies, analytics, and tracking technologies provided by Google Ads, Nextdoor Ads, and Brevo. You may adjust browser settings to reject cookies, though some features may not function properly.

6. Data Retention

We retain client and transaction records as required by law or for legitimate business purposes.

7. Your Rights

You may:

  • Request to access, correct, or delete your information;

  • Opt out of marketing emails by following “unsubscribe” links;

  • Contact us directly for privacy-related inquiries.

8. Security

We maintain reasonable technical and organizational safeguards to protect your data from unauthorized access, disclosure, or misuse.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions. Lustra Consulting, LLC is a Wyoming-registered limited liability company lawfully operating as a foreign LLC in Maryland.

10. Contact Us

Lustra Consulting, LLC
30 N Gould St., Ste. N Sheridan, WY 82801 Currently Operating in Lutherville-Timonium, MD
Phone: +1 (307) 293-3540
Email: eli@lustralifestyle.com